Once we have accepted your order, these terms and conditions will form a legally binding contract between us. If you do not agree with any of the terms and conditions, please contact us to discuss this before placing an order.
Digital Products, Online Programmes and Delivered Products
There are no refunds issued for digital products or delivered products.
We recommend contacting us if you have any questions before you purchase or for assistance if you experience any issues receiving or downloading our products.
Coaching & Consulting
There are absolutely no refunds on Coaching and Consulting because once we spend our time with you, we can’t get it back. The client understands that the results he or she gets during the coaching process is based on the individual person, the effort put in, willingness to do the work, openness to being coached and results vary accordingly. All clients are required to sign an indemnity form.
We are not financial advisers, and you should not treat any recommendations, suggestions or ideas we make or give you at our events or in the course of a coaching session as advice in relation to potential investments or the conduct of your personal or business financial affairs, for which you should rely on advice from your own professional advisers.
We cannot accept responsibility for the quality or effectiveness of any goods or services provided by third parties which we may mention or refer tot, and any decision to buy any such goods or services is entirely at your own risk.
No Show Fee
We may charge you a no show fee when you place an order, even if it is an order for a free event. We reserve the right to forfeit the no show fee if you don’t attend the event. If the event was free and you do attend it, we will refund the no show fee in full not more than 30 days after the date of the event.
Changes to course details
We do our best to ensure that our products or our services are delivered as advertised or as arranged with you, but we reserve the right to change details of any products or services, including the timing, location, venue, content and speakers. In the case of events. We will give you at least 14 days’ prior notice in writing of any change in the timing, location or venue. We reserve the right to make changes to the course content and speakers without prior notice.
If you are unable to attend an event because of changes in the timing, location or venue, you will be entitled to transfer your booking to someone else or to be given a credit for the booking We will not be liable for any other costs or expenses which you may incur such as cancellation of travel or accommodation arrangements for attending the event.
Giving your booking to someone else
You can only transfer your booking for a product to someone else by notifying us at least 7 days beforehand.
You must not sell your booking to anyone else.
Using our materials
We own the intellectual property rights, including copyright, in any materials given to you in connection with the event you attend or any course you take part in, whether delivered in hard copy or electronically. This means that you must not copy or reproduce them in any format for the purpose of distributing them to anyone else, whether or not for payment and we have the right to bring legal proceedings to stop you from doing so.
The materials given to you is of the best knowledge of the coach and you will take your own responsibility to make judgement to use or guide you.
________________________________________
DISCLAIMERS
The Client understands that the role of the Coach is not to prescribe or assess micro- and macronutrient levels; provide health care, medical or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body. Rather, the Coach is a mentor and guide who has been trained in holistic health coaching to help clients reach their own health goals by helping clients devise and implement positive, sustainable lifestyle changes. The Client understands that the Coach is not acting in the capacity of a doctors or any medical practitioners, licensed dietician-nutritionist, psychologist or other licensed or registered professional, and that any advice given by the Coach is not meant to take the place of advice by these professionals. If the Client is under the care of a health care professional or currently uses prescription medications, the Client should discuss any dietary changes or potential dietary supplements use with his or her doctor, and should not discontinue any prescription medications without first consulting his or her doctor.
The Client has chosen to work with the Coach and understands that the information received should not be seen as medical or nursing advice and is not meant to take the place of seeing licensed health professionals.
Your choice to join in activities
While attending some of our events, you may be invited to take part in activities which could, potentially, result in serious personal injury. By booking a place at an event, you expressly accept and acknowledge that you do not have to take part in any such activity and that, if you do take part, you do so of your own free will and at your own risk and you waive any and all claims you may have against us or any of our staff or presenters arising out of any injury or loss suffered while taking part in activities at our events unless the injury is caused directly by our negligence.
PERSONAL RESPONSIBILITY AND RELEASE OF HEALTH CARE RELATED CLAIMS
The Client acknowledges that the Client takes full responsibility for the Client’s life and well-being, as well as the lives, well-being and/or any allergy of the client, Client’s family and children (where applicable), and all decisions made during and after this program/ products.
The Client expressly assumes the risks of our Products or our Services, including the risks of trying new foods or supplements, and the risks inherent in making lifestyle changes. The Client releases the Coach from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which the Client ever had, now has or will have in the future against the Coach, arising from the Client’s past or future participation in, or otherwise with respect to, the Program, unless arising from the gross negligence of the Coach.
CONFIDENTIALITY & PRIVACY
The Coach will keep the Client’s information private, and will not share the Client’s information to any third party unless compelled to by law or the use to fulfil the products.
We will store and use any personal information we may collect about you in accordance with our privacy policy, a copy of which is available on request or on our website or by purchasing the products.
CONSUMABLES
There is a no-refund policy.
A NOTE ON PAYMENT PLANS
If you invest with us using a multi-pay or payment plan and you decide to stay in the programme, you are responsible for completing your monthly payments. If your credit card lapses, we will reach out to you and give you a 7-day grace period to send us your new information. If you do not get your information up-to-date during that grace period, program access will be suspended.
SITE TERMS OF USE MODIFICATIONS
Mieke may revise these Terms and Conditions for our Site, our Apps, our Products or our Services at any time without notice. By continuing to use the Site after Mieke modifies this Agreement, you are agreeing to be bound by the updated version of this Agreement.
CONTACT US
If you have any questions prior signing up or paying on the Products, please contact us at mieke@mindotec.com
Governing Law
This contract shall be governed by Singapore law and either of us can insist that any dispute arising out of it is dealt with by the courts of Singapore.
